Absolute Help Center

External

Internal

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Acorn is our Performance Learning Management System (PLMS), used for both eLearning and Performance Management.

Performance Learning Management System (LMS)

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AlphaStaff is our human resources

platform we uses for things like timekeeping, payroll, benefits, and other employee-related services.

Timekeeping System and

Team Member Portal

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Auction Ticketing

The Auction Ticket system is used to manage auction-related requests. Team members can submit units for auction review, request Manager Specials, cancel auctions, request virtual lock-cut assistance, request special account reporting, and submit general questions so the Auction team can review and respond efficiently.

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Career Page

The Absolute Careers Page is where team members can view open positions within the company and apply for roles. It provides information about job opportunities, qualifications, and the application process.

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Doorswap is the platform where team members manage account access, move in new tenants, take payments, and handle access codes. It also serves as the point-of-sale system for retail item sales at your property.

Customer Management

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Review your benefits anytime in the Benefits Portal. Changes are only allowed during open enrollment or after a qualifying life event.

Benefits Portal

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A centralized shop for facility-branded marketing resources, including flyers, signs, business cards, stickers, banners, and more.

Marketing Materials Store

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This is where team members complete truck rentals and check-ins for facilities that are Penske dealers. Use this portal to reserve trucks, manage rentals, and ensure smooth check-in and return processes.

Penske Truck Rental Portal

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StorageTreasures.com is the platform where team members can view and manage online storage unit auctions. Use it to list units for auction, track bids, and access auction details for your facility.

StorageTreasures.com

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Nexonia is the system used to report and track expenses charged to the property card. Team members submit receipts and complete their monthly expense reports here.

Expense Reporting

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StorageAuctions.com is the platform where team members can view and manage online storage unit auctions. Use it to list units for auction, track bids, and access auction details for your facility.

StorageAuctions.com

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This is where team members complete truck rentals and check-ins for facilities that are

U-Haul dealers. Use this portal to reserve trucks, manage rentals, and ensure smooth check-in and return processes.

U-Haul Truck Rental Portal

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Existing Customer Rate Increase Change Request

Use this form to submit requests for existing customer rate increases or changes. Complete the form with the necessary details, and it will be routed to the appropriate team for review and processing.

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Maintenance & Repair Logs

This folder contains Maintenance and Repair Logs for all properties. Click the link to access the main folder, locate your property’s folder, and find your property’s log file inside. Use these logs to track and review maintenance and repair activities.

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Team Member Unit Rental

Request Form

Use this form to easily submit your request to rent a unit as a team member.

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Incident Report

The Internal Incident Report is used to document any workplace incidents, safety issues, operational concerns, or SBOA-related incidents. Team members can provide details about the incident, which will be reviewed by the appropriate managers to ensure proper follow-up and resolution.

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Resource Library

The Resource Library is a centralized collection of company documents to support team members in their roles. It includes customer forms, operational documents, HR policies, SOPs, and more, all in one easy-to-access location.

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Technology Tickets

The Technology Ticket system is used to report IT and technology-related issues. Team members can submit tickets for hardware, software, or access problems, and the IT team will track, manage, and resolve them efficiently.

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Tenant Credit Request Form

The Tenant Credit Request Form is used to submit requests for credits to tenant accounts. Team members provide the necessary details, which will be reviewed and processed by your RM.